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Shipping & Delivery

What are your shipping times?

The time period for deliveries is composed of two periods:. 1) Processing time:. Within 1-3 business days after the order is checked, approved and packed. Then your package will be prepared for transport.2) Delivery time:. Once the package has been p

Are there additional fees for deliveries to Canada?

As a company based in the US, when we ship products to Canada, customs duties and taxes are typically applied. These fees are mandated by Canadian import regulations and are not controlled by us.Our shipping policy, outlines that any customs duties o

Are the import taxes for international orders?

There are only import taxes on shipments to Canada. All other countries the import tax is already covered from us since it's getting shipped from our international warehouses.

Lost or damaged packages

At Spartan, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant detail

My package was marked as delivered but I did not receive it

In some cases, packages are scanned as delivered but may still be in transit and typically arrive shortly after.We kindly ask you to wait until the full 48 hours have passed from the delivery confirmation email before taking further steps. If your pa

My package was returned to sender

If your package was returned or is on the way back to us we would be happy to arrange a new delivery for you. To ensure a successful delivery, please provide us with your correct address details. Once we have the correct information, we will promptly