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My package was marked as delivered but I did not receive itUpdated a month ago
In some cases, packages are scanned as delivered but may still be in transit and typically arrive shortly after.
We kindly ask you to wait until the full 48 hours have passed from the delivery confirmation email before taking further steps. If your package has not arrived by then, please don’t hesitate to contact us, and we’ll be happy to assist you.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you.
Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.
In some cases, packages are scanned as delivered but may still be in transit and typically arrive shortly after. We kindly ask you to wait until the full 48 hours have passed from the delivery confirmation email before taking further steps. If your package has not arrived by then, please don’t hesitate to contact us, and we’ll be happy to assist you.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you.
Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.
In some cases, packages are scanned as delivered but may still be in transit and typically arrive shortly after. We kindly ask you to wait until the full 48 hours have passed from the delivery confirmation email before taking further steps. If your package has not arrived by then, please don’t hesitate to contact us, and we’ll be happy to assist you.